How to Reach Out Plix Customer Care

We are fortunate to be a part of your health and fitness journey, and our customer care team is always there for your support.

In case of receiving a damaged or wrong product, we request you to connect our customer care team through mail or our chat service on the website instead of dialling the Plix customer care number.

How to contact Plix?

We only provide email and chat services to our valued customers.

So, if you come across any Plix contact number or Plix Olena customer care number, please do not contact us through it.

If you have queries related to refunds, returns, and cancellations, please feel free to write to our customer care team at hello@plixlife.com or visit  https://www.plixlife.com/pages/refund-and-cancellation for more information.

Follow these 3 simple steps if you want to access free healthcare and diet plans from our health experts, nutritionists, and goal setters:

Step 1: Email our Nutritionist at  nutrition@plixlife.com to schedule a consultation to determine which product is best for your needs.

Step 2: Make a purchase on the website, then schedule a consultation.

Step 3: Once you receive the products, scan the code to get a diet plan.

We at Plix Life only offer an email and chat service to resolve the queries of our valuable customers, we do not have a plix customer service number.

You should avoid calling Plix customer care numbers on the internet since they can be fraudulent.

How to reach out to Plix customer care if I have any queries?

Please write us a message at hello@plixlife.com so that we can answer your query as soon as possible.

Plix prioritizes the health and safety of its customers, but it’s a two-way street, so be aware and refrain from Plix customer care numbers.

Frequently Asked Questions

Q. How do I contact Plix customer care (toll-free number)?

Plix does not offer a toll-free number. You can reach the Plix customer care team through email at hello@plixlife.com or by using the chat service on the Plix website. You can also call +91 93218 60981, available Monday to Friday, 10:00 AM to 7:00 PM. Please be cautious of any Plix customer care numbers found on the internet, as they may be fraudulent.

Q. How do I cancel a Plix order?

You can cancel your order at any time before dispatch by sending an email to hello@plixlife.com. Once an order has been dispatched, cancellation is no longer possible. After a successful cancellation, the refund will reflect in your original mode of payment within 5 to 7 working days. For more details, visit the Plix Refund & Cancellation page.

Q. How can I track my Plix order?

You can track your Plix order by visiting the Track Your Order page on the Plix website. Simply enter your order details to get real-time updates on your shipment. If you need further assistance, feel free to reach out to the customer care team at hello@plixlife.com.

Q. How do I return a Plix order?

Plix offers a 30-day return policy from the date of delivery. Acceptable reasons for returns include receiving a damaged, leaking, tampered, or broken product, a wrong product, an expired product, or an incomplete order. To initiate a return, email images of the product as proof to hello@plixlife.com within 30 days. The team will review your request within 24 working hours. Once approved, a replacement or refund will be processed within 3 to 5 working days. For full details, visit the Refund & Cancellation page.